Privacy Policy

Wheels On Fire values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following information when you use our website:

  • Name
  • Contact details (email address, phone number)
  • Shipping and billing address
  • Payment-related information (processed securely via third-party payment gateways)
  • Order history and communication records
  • Basic technical data such as IP address, browser type, and device information

We do not store your card or banking details on our servers.

2. How We Use Your Information

Your information is used strictly for:

  • Processing and fulfilling orders
  • Shipping and delivery coordination
  • Customer support and communication
  • Improving website functionality and user experience
  • Fraud prevention and security purposes

We do not sell or rent your personal data to third parties.

3. Payment Processing

All payments are handled through secure third-party payment gateways. Wheels On Fire does not have access to or store sensitive payment information such as card numbers or CVV details.

4. Sharing of Information

We may share necessary information only with:

  • Courier and logistics partners for order delivery
  • Payment gateways for transaction processing
  • Legal or regulatory authorities if required by law

These parties are provided only the information necessary to perform their services.

5. Cookies & Tracking

Our website may use cookies or similar technologies to:

  • Improve site performance
  • Understand user behavior
  • Enhance browsing experience

You may choose to disable cookies through your browser settings, though some features of the website may not function properly.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, or disclosure. However, no online platform can guarantee absolute security.

7. User Responsibilities

You are responsible for:

  • Providing accurate information
  • Maintaining the confidentiality of your account or order details
  • Not sharing sensitive information unnecessarily

8. Third-Party Links

Our website may contain links to third-party websites. Wheels On Fire is not responsible for the privacy practices or content of external sites.

9. Policy Updates

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the website.

10. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.

11. Contact

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us through the details provided on our Contact page.

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